Customer Portal

HES SOLAR CUSTOMER PORTAL

Everything you need in one place

Welcome to the HES Solar portal. Our customer portal is designed to house everything you may need access to over the lifetime of your solar system. Please save this page in your bookmarks for future reference. Thank you for being a valued customer of HES Solar. We continuously strive to provide the highest quality customer service. If you have an issue with your solar system or monitoring please call us at (619) 692.2015 or fill out the form below.

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IMPORTANT COMPANY INFORMATION​

HES SOLAR REMAINS OPEN FOR SERVICE

The residential-only entity HES Solar has redefined its scope and has narrowed its focus to home solar service and home battery service. The impact of 2023 California regulations to home solar projects has required this company truncation; we regret the elimination of new home energy installations from our offerings. HES Solar now concentrates on supporting existing systems with maintenance and repair services for HES Solar and non-HES Solar systems and remains available for workmanship warranty work on qualified HES Solar systems. 

For commercial solar and commercial energy storage design, installation, service, and O&M offerings, please visit the HES Renewables website hesrenewables.com

A note on the state of California residential solar: The residential solar industry has faced significant financial hurdles in the last few years as a direct result of hostile policy, most notably NEM 3.0. Our primary trade partner, SunPower, went into Chapter 11 in August, 2024, and a majority of other solar companies, large and small, have been forced to close, leave California, or restructure. We are glad to remain available as a home energy service group to support our customers and provide maintenance and repair for home systems that have been orphaned by other company closures. 

We recognize your frustration with this news and never intended for our beloved 24-year-old residential solar business to curtail its offerings.

Robert Laverty

Senior Energy Consultant, Residential

Robert Laverty joined the HES team in the summer of 2018, bringing his ten years of solar design experience and his Bachelor’s degree from the University of Puget Sound with him. Robert is dedicated to finding solutions to help families produce and store electricity in order to reduce their reliance on grid power as well as help reduce their household’s carbon footprint. Robert’s experience as a newspaper editor as well as his involvement with the sustainability-focused Rocky Mountain Institute drives him to constantly seek out innovative ways to meet energy needs through renewable resources as well as helps him share those ideas with Southern California homeowners. When not at work or volunteering time with his church or community, Robert spends time with his wife and two sons or pursues his passion of fly fishing.
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