Customer Portal

HES SOLAR CUSTOMER PORTAL

Everything you need in one place

Welcome to the HES Solar portal. Our customer portal is designed to house everything you may need access to over the lifetime of your solar system. Please save this page in your bookmarks for future reference. Thank you for being a valued customer of HES Solar. We continuously strive to provide the highest quality customer service. If you have an issue with your solar system or monitoring please call us at (619) 692.2015 or fill out the form below.

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CORONAVIRUS (COVID-19) INFORMATION

HES Solar places safety as our highest priority, and that extends from our employees to our customers, to anyone else we may potentially be in contact with through the course of business. Along with the safety procedures we adhere to in the normal course of our work and projects, we have instituted several safety protocols for all of our employees during these times of vigilant public health precautions due to COVID-19. 

Our employees are given temperature checks each time they enter the office, and office visits are only allowed when necessary. 

We’ve instituted remote working for all of our employees who are able to perform their job duties at home. Meetings are done through virtual meeting rooms. 

Field employees maintain a six-foot distance between themselves and fellow employees, customers, vendors, and all others unless unavoidable. 

Masks are required whenever interacting with fellow employees, customers, or the public and whenever social distancing is not possible. 

To ensure these procedures can be met, employees have been provided with face masks or face coverings, eye protection, gloves (as necessary), and foot coverings (as necessary). 

To help ensure frequent sanitizing, employees have been provided sanitizers in the form of gel, liquid, and wipes, antibacterial soap, and paper products for cleaning such as tissues and paper towels. 

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