Remote monitoring of your solar system with performance alerts.
From: $0.00 / year
We’re offering the customer service that is included with each HES Solar system to owners of home solar systems designed and built by our competitors in the solar panel installation industry. We know homeowners purchase houses with existing solar systems, and often the solar installer is not the company of choice or possibly no longer in business. At HES we run into a lot of these systems so we’ve decided to offer, at a minimal annual cost, our basic service plan to cover any permitted solar system in San Diego and the surrounding counties.
We’ll monitor your system remotely and alert you to any performance drops or issues to allow a quick resolution and get your system back to full operational efficiency. We will also provide phone support to diagnose and resolve minor system issues that are taking away from the free and clean energy your system was designed to produce.
HES Solar places safety as our highest priority, and that extends from our employees to our customers, to anyone else we may potentially be in contact with through the course of business. Along with the safety procedures we adhere to in the normal course of our work and projects, we have instituted several safety protocols for all of our employees during these times of vigilant public health precautions due to COVID-19.
Our employees are given temperature checks each time they enter the office, and office visits are only allowed when necessary.
We’ve instituted remote working for all of our employees who are able to perform their job duties at home. Meetings are done through virtual meeting rooms.
Field employees maintain a six-foot distance between themselves and fellow employees, customers, vendors, and all others unless unavoidable.
Masks are required whenever interacting with fellow employees, customers, or the public and whenever social distancing is not possible.
To ensure these procedures can be met, employees have been provided with face masks or face coverings, eye protection, gloves (as necessary), and foot coverings (as necessary).
To help ensure frequent sanitizing, employees have been provided sanitizers in the form of gel, liquid, and wipes, antibacterial soap, and paper products for cleaning such as tissues and paper towels.