We’re ready to be your partner in your energy production and management journey. Whether you’re looking to expand, monitor, maintain, or restore your home’s energy, lighting, or looks, we have a multitude of options at your service.
HES Solar systems include top manufacturers’ warranties, a 10-year Workmanship warranty and a 5-year monitoring equipment warranty. The below offers are a step beyond even all of that. If you are experiencing any concerns or questions with your HES System, please call Service at 619.692.2015.
For upgrades to your service or monitoring package, please see below.
Every new HES Solar system proposal begins with the inclusion of a one-year Protect Package home warranty. The annual price for each of our extended solar warranty packages below is listed for HES Systems as well as a slightly higher price for non-HES Solar systems.
Our Protect Plus Package includes the benefits of Protect package plus more frequent active monitoring of your system’s output, one preventative maintenance inspection, one 2-hour service call, and panel cleaning once a year. This warranty also provides discounts on labor (20%) and non-warrantied parts (10%), eliminates overtime rate increases, and includes a quick initial site survey for assessment of the system.
This is our top-level service warranty contract. It includes all the services and features of the Protect and Protect Plus Packages and adds to that a performance output guarantee with performance analysis, more-frequent output monitoring that includes updates of any issues, an additional 2-hour services call (two total calls included per year), and a panel cleaning every six months (twice a year compared to the Protect package’s once yearly cleaning schedule). In addition, the labor rate discount increases the 30%, and all non-warrantied parts are sold at our cost.
We will provide a standard service evaluation visit within our territory for $175 for a one hour visit, which in many cases includes the completion of the needed adjustment or repair. Each additional hour for the project is billed at $100/hour. For repairs outside of our territory our hourly minimum increases to two hours, which sets the base price at $250 for the visit, with any additional hours billed at $100/hour. We will service any brand or installer’s system with the stipulation that it must be a permitted system.
Often a component to a full solar system install, a 240 volt EV charger installation, or simply just the 240 volt outlet (allowing the homeowner to purchase the charger of choice separately) is a relatively small electrical job to bring high speed charging to any garage whether or not the home is equipped with a solar system or home energy storage system.
We’ll show you the best EV chargers available for your needs whether you want us to ensure your charging station is optimized with your home solar system, help you best use a home energy storage system with EV changing, or simply evaluate your home electrical circuits and build you a properly-placed 240-volt car charger outlet.
This service is included in our Gold and Diamond warranty packages but can also be purchased as a stand-alone project. Please contact us for pricing.
To speak with a Service Consultant please call 619.692.2015 or hit the button below to schedule a call.
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We are a San Diego-based, family-owned solar company. We have been an energy innovator since 2001 and can handle projects from small, rooftop solar panel additions to large-scale commercial microgrid systems.
Our website is a great resource for your solar research. We’d also love to speak with you to answer any specific questions you have about your project. Click here to be contacted by an HES Solar representative, or simply dial us at 619-692-2015. We don’t use call centers so you’ll speak with a full-time HES Solar employee in California.